Governance & Compliance
Overview
The purpose of this page is to centralise and clearly present all regulatory, compliance, customer, and operational notices in one structured and easily accessible location. This will enhance transparency, strengthen visibility into governance, and ensure stakeholders can readily access important information.
Anti-Bribery & Corruption Notice
Our bank has a zero-tolerance policy towards bribery, corruption, or any form of unethical conduct. This policy applies to all staff, agents, customers, and third parties interacting with our bank. If you suspect or experience any bribery or corrupt practices, please report it immediately through our whistleblowing channels:
Email: reachout@kayveemfb.com.ng All reports are treated confidentially, and whistleblowers are protected from retaliation. Together, we maintain integrity and transparency in all our dealings.
Anti-Money Laundering (AML) Notice
Money Laundering Poster
Money laundering and terrorism financing are illegal under Nigerian law. The bank is required to take steps to prevent, detect, and report transactions related to criminal conduct, including money laundering or financing of terrorism. Any attempt to use our services for illicit purposes will be reported to the relevant authorities, including the Nigerian Financial Intelligence Unit (NFIU) and CBN. Transactions that lack lawful purpose or appear suspicious may be escalated without notice to the customer.
Terrorism Financing Notice
In compliance with the Terrorism (Prevention and Prohibition) Act and CBN AML/CFT Regulations, all transactions are monitored for links to terrorism financing. Any transactions suspected of being related to terrorist activities will be reported to law enforcement and regulatory authorities immediately
Suspicious Transaction Notice
A suspicious transaction is one that has no obvious lawful purpose or is unusual given your known banking activities. If a transaction appears unusual or cannot be satisfactorily explained, the Bank may be required to report it to the Nigerian Financial Intelligence Unit (NFIU) and other authorities, in line with CBN regulations. You will not be notified if such a report is made.
KYC Requirement Notice
To meet regulatory requirements, all customers must provide valid means of identification and other required information before an account can be opened or transactions processed. This is part of our efforts to confirm your identity, assess risk, and prevent financial crime. Acceptable documents include National ID, International Passport, Driver’s License, Voter’s Card, and others as prescribed by CBN.
BVN Requirement Notice
BVN is a mandatory unique identifier for all customers in the Nigerian banking system. You must provide your BVN to open or maintain your account. The BVN helps protect your identity and reduce fraud. This requirement aligns with the CBN’s BVN regulatory framework.
Valid ID Requirements
To comply with CBN KYC and AML regulations, you must present one or more valid forms of identification to access banking services. Acceptable IDs include: International Passport, National Identity Card, Driver’s License, and Voter’s Card. IDs must be original, current (not expired), and verifiable.
Transaction Limits Notice
Certain accounts and transactions are subject to regulatory limits under the CBN AML/CFT regulations and Tiered KYC framework. Daily, monthly, and cumulative transaction limits may apply based on customer verification level. Ask a bank representative for the specific limits that apply to your account.
STR/CTR Awareness
The Bank is required to file Suspicious Transaction Reports (STRs) and Cash Transaction Reports (CTRs) with the Nigerian Financial Intelligence Unit (NFIU) when transactions meet thresholds or display suspicious characteristics defined under CBN AML/CFT regulations. These reports are confidential and intended to detect and prevent financial crime.
Regulatory Announcement
This institution is duly licensed and supervised by the
Central Bank of Nigeria (CBN).
Deposits held with this Bank are insured by the
Nigeria Deposit Insurance Corporation (NDIC),
subject to the maximum coverage limit stipulated by applicable law.
Customers have the right to:
- Fair and equitable treatment
- Transparent disclosure of products, services, and applicable charges
- Prompt and effective resolution of complaints
Complaints may be submitted through the Bank’s Customer Service Desk or any of its official communication channels.
Where a complaint is not satisfactorily resolved, customers may escalate the matter to the Consumer Protection Department of the Central Bank of Nigeria.
The Bank remains committed to strict adherence to all applicable banking laws, regulations, and supervisory guidelines.
By Order of Management
Kayvee MFB
Oshodi Branch
Whistleblowing Notice
At Kayvee MFB, we are committed to the highest standards of integrity, transparency, and ethical conduct.
If you observe or suspect any of the following:
- Fraud or financial misconduct
- Unethical practices
- Regulatory breaches
- Corruption or bribery
- Insider abuse
- Harassment or misconduct
- Any violation of banking laws or policies
You are encouraged to report it confidentially.
Reporting Channels:
You may report anonymously through:
Email: reachout@kayveemfb.com.ng
Confidentiality & Protection
- All reports will be treated with strict confidentiality.
- Whistleblowers are protected from retaliation.
- Anonymous reports are accepted.
External Escalation
If you are not satisfied with internal handling, you may escalate to:
Central Bank of Nigeria (CBN)
Financial Policy & Regulation Department
Website: www.cbn.gov.ng
Our Commitment
We promote a culture of accountability and zero tolerance for misconduct.
